Terms of Service
Last updated: September 1, 2025
1. Acceptance of Terms
By accessing and using this AI-powered knowledge base and automated support system ("Service"), you accept and agree to be bound by the terms and provision of this agreement.
2. Use License
Permission is granted to temporarily access and use our AI-powered platform for personal and commercial research purposes. This is the grant of a license, not a transfer of title, and under this license you may not:
- modify or copy the materials
- use the materials for any commercial purpose or for any public display
- attempt to reverse engineer any software contained on our platform
- remove any copyright or other proprietary notations from the materials
3. AI Services and Data Processing
Our Service utilizes artificial intelligence and machine learning technologies to provide knowledge base research capabilities and automated support responses. By using our Service, you acknowledge that:
- AI-generated responses are based on trained models and may not always be accurate
- You should verify important information independently
- Your interactions may be used to improve our AI models
- We process your data in accordance with our Privacy Policy
4. User Data and Privacy
We collect and process personal data in accordance with our Privacy Policy. By using our Service, you consent to such processing and you warrant that all data provided by you is accurate.
5. Prohibited Uses
You may not use our Service:
- For any unlawful purpose or to solicit others to perform unlawful acts
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- To transmit, or procure the sending of, any advertising or promotional material without our prior written consent
- To impersonate or attempt to impersonate the company, a company employee, another user, or any other person or entity
- In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful
6. Disclaimer
The materials on our platform are provided on an 'as is' basis. We make no warranties, expressed or implied, and hereby disclaim and negate all other warranties including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
7. Limitations
In no event shall our company or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use our Service, even if we or our authorized representative has been notified orally or in writing of the possibility of such damage.
8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Georgia and you irrevocably submit to the exclusive jurisdiction of the courts in that state or location.
9. Contact Information
Questions about the Terms of Service should be sent to us at:
IE Petr GuskovMerab Kostava 26 4
Tbilisi, 0105
Georgia
Email: pguskov@directflowlabs.com
Phone: +34 656612862